Privacy Policy

OR & US Society ('we', 'us', 'our') operates the OR & US membership app. This policy explains what information the app collects, how it is used, and your rights over it.

Information We Collect

If you create an account, Supabase processes your email address, authentication credentials and account identifier to sign you in. Apple and Adapty process transaction records, subscription status and identifiers needed to recognise and restore your membership. Subscription services may also process technical information about your device, app and network to deliver and troubleshoot these services. When you submit an event request, Supabase stores the name and email you provide, event, party size, optional note, consent time and request status for our events team. A random device request key lets this installation retrieve its requests without requiring a login; the server stores only its hash. If you send us a support email, we receive the message and the details you choose to include.

Information That Stays On Your Device

Your profile picture stays on your device and is not uploaded or shared with other members. Your profile display name stays on your device unless you choose to submit it as the contact name in an event request. The app clears its saved profile when you sign out or remove it. Your original photo in your photo library is not deleted. Saved events and older prepared email drafts are stored locally. Submitted event requests are stored on our server. Removing the app or signing out can remove this device’s access to its request history; contact support using your request reference if needed.

What We Do Not Collect

We do not use your information for advertising or sell it to advertisers. The app does not request advertising tracking permission or send push notifications. Event requests are sent from inside the app only after you choose to share your details and tap Send seat request. A received request is not a confirmed booking. Support email links open your email app; you choose whether to send the message.

Payments

Membership is purchased through Apple's In-App Purchase system. Apple processes the payment; we never receive or store your card details. Adapty processes purchase records, subscription status and identifiers so we can provide membership access and restore purchases.

Data Retention And Deletion

Your account data is retained while your account exists. You can delete your account from inside the app at any time: Profile, then Settings, then Delete Account. The in-app action removes your login account, linked app profile and its event requests. Removing a local profile also deletes event requests submitted with this device’s current request key. Event requests are retained to manage attendance until you delete them through profile removal or ask support to remove them. Deleting your account does not cancel an Apple subscription or erase Apple purchase records. Records held by payment and service providers are subject to their retention requirements; contact us for requests concerning support correspondence or other retained personal information.

Your Rights

Under applicable data protection law you have the right to access, correct, export or delete the personal data we hold about you. To exercise any of these rights, write to info@orpheasociety.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Security

Account data is held by our authentication provider using encryption in transit and at rest, with access restricted to authorised personnel.

Contact

Questions about this policy? Reach us at info@orpheasociety.com. This policy is reviewed whenever the app's behaviour changes. The date above identifies the latest version of this notice.